Interac Casinos

Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our online gaming platform. As a Canadian-based online casino operator, we are committed to transparency regarding data collection practices and compliance with applicable privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA). By continuing to use our services, you acknowledge and consent to our use of cookies as described in this policy. Last updated: December 15, 2024.

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website or use our gaming applications. These files contain information that helps us recognize your browser and remember certain preferences or activities. Cookies can be session-based, which expire when you close your browser, or persistent, which remain on your device for a specified period. We also use similar technologies such as web beacons, pixel tags, and local storage objects that serve comparable functions to cookies in tracking user interactions and improving service delivery.

2. Types of Cookies We Use

Our gaming platform employs several categories of cookies to enhance your experience and ensure proper functionality:

  1. Essential cookies that are necessary for basic website operation and security
  2. Functional cookies that remember your preferences and settings
  3. Performance cookies that help us analyze website usage and optimize performance
  4. Marketing cookies that enable personalized advertising and promotional content
  5. Gaming cookies that track gameplay statistics and responsible gambling metrics
  6. Payment cookies that facilitate secure transaction processing

3. Essential Cookies

Essential cookies are strictly necessary for the operation of our online casino platform and cannot be disabled without affecting core functionality. These cookies enable account authentication, maintain session security, prevent fraud, and ensure compliance with Canadian gaming regulations. They facilitate secure login processes, protect against unauthorized access, and maintain the integrity of financial transactions. Without these cookies, we cannot provide safe and reliable gaming services or protect your personal and financial information from potential threats.

4. Functional and Preference Cookies

Functional cookies enhance your gaming experience by remembering your preferences and customization choices. These include language settings, display preferences, game favorites, betting limits, and notification preferences. They also remember your responsible gambling settings such as deposit limits, session time reminders, and self-exclusion preferences. These cookies ensure that your personalized gaming environment is maintained across sessions and help us provide a more tailored experience that aligns with your individual preferences and responsible gambling practices.

5. Performance and Analytics Cookies

Performance cookies collect anonymous information about how visitors interact with our gaming platform. This data helps us understand popular games, identify technical issues, optimize loading times, and improve overall user experience. We analyze gaming patterns, page navigation flows, and feature usage to enhance our services continuously. This information is aggregated and anonymized, meaning we cannot identify individual users through these cookies. The insights gathered help us make informed decisions about platform improvements and new feature development.

6. Marketing and Advertising Cookies

Marketing cookies enable us to deliver relevant promotional content and personalized offers based on your gaming interests and behavior. These cookies track your preferences across our platform and may be used in conjunction with trusted advertising partners to show relevant content on other websites. We use this information to create targeted bonus offers, game recommendations, and promotional campaigns that align with your interests while ensuring compliance with Canadian advertising standards for gaming operators.

7. Third-Party Cookies

Our platform may include cookies from trusted third-party providers who assist us in delivering services such as payment processing, game provision, customer support, and analytics. These partners operate under strict data protection agreements and are required to comply with Canadian privacy laws. Third-party cookies may include those from game developers, payment processors, live chat providers, and analytical services. We carefully vet all third-party partners to ensure they maintain appropriate data protection standards and respect your privacy rights.

8. Gaming and Responsible Gambling Cookies

We use specialized cookies to monitor gaming behavior and support responsible gambling initiatives as required by Canadian gaming authorities. These cookies track session duration, betting patterns, deposit frequencies, and other gaming metrics to identify potential problem gambling behaviors. This information helps us implement appropriate interventions, such as suggesting breaks, applying cooling-off periods, or recommending professional support resources. These cookies are essential for maintaining a safe and responsible gaming environment.

9. Cookie Consent and Management

Upon your first visit to our platform, you will receive a cookie consent notice explaining our use of cookies and requesting your permission for non-essential cookies. You can manage your cookie preferences through our cookie management interface accessible in your account settings. You have the right to accept or reject different categories of cookies, though refusing essential cookies may limit platform functionality. Your consent choices are stored and can be updated at any time through your account preferences.

10. Browser Cookie Controls

You can control cookies through your web browser settings. Most browsers allow you to:

  1. View and delete existing cookies stored on your device
  2. Block all cookies or specific types of cookies
  3. Set preferences for first-party versus third-party cookies
  4. Receive notifications when websites attempt to set cookies
  5. Clear cookies automatically when closing the browser
  6. Create exceptions for trusted websites like our gaming platform

11. Mobile Applications and Tracking

Our mobile gaming applications use similar tracking technologies to cookies, including device identifiers, local storage, and analytics tools. These technologies serve the same purposes as web cookies but are specifically designed for mobile environments. You can control tracking through your device settings, including advertising preferences and app-specific permissions. We respect mobile platform privacy controls and provide additional opt-out mechanisms within our mobile applications for marketing and analytics tracking.

12. Updates and Contact Information

This Cookie Policy may be updated periodically to reflect changes in our practices, technologies, or applicable laws. We will notify users of significant changes through our platform and update the effective date accordingly. Material changes affecting your rights will be communicated through email or prominent website notices. For questions about our cookie practices, data protection procedures, or to exercise your privacy rights under Canadian law, please contact our privacy team through the customer support channels provided on our platform. We are committed to addressing your concerns promptly and transparently.